Customer Care

Quake Energy strives to provide the best customer service possible!

Our Customer Care Team is available Monday – Friday from 9 a.m. – 7:30 p.m. EST at (512) 394-4739.

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Emergency or Service Request

If you smell natural gas or see a downed power line, call 911.

For all service requests or if you are experiencing a power outage, please contact your Utility directly.



Columbia Gas of Ohio 1-800-344-4077

Dominion Energy Ohio 1-800-362-7557



The Illuminating Company 1-800-589-3101

Ohio Edison 1-800-633-4766

Toledo Edison 1-800-447-3333

Contact our Customer Care team at 1-800-279-9023 or